Recycling Outreach Specialist
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Salary
$21.17 - $28.36 Hourly
Location
12725 Millikan Way Beaverton, OR
Job Type
Full time
Department
Community Services and Engagement Department
Job Number
FY21/22-00630
Closing
12/26/2021 11:59 PM Pacific
The Position
Are you passionate about sustainability? Do you enjoy sharing your love of recycling and helping others do more for the environment? If this sounds like you, the Recycling Outreach Specialist position may be just the right job for you!
The Recycling Outreach Specialist position provides technical assistance, resources, and education to the community about recycling, solid waste, and sustainability/climate action. The position requires the ability to discuss a broad range of topics in a professional and courteous manner – with a focus on assistance to businesses and multifamily communities.
The position is full-time, primarily during standard office hours, with occasional evening or weekend event work. The position serves as a front-line staff person engaging with the public about their questions and complaints. Up to sixty percent of work time may be spent in the field working, while the remaining time will be in the office.
This is a non-exempt, SEIU-classified position. This position requires both remote and direct face-to-face support. There is one vacancy.
Please note: Experience and skills will be reviewed via the main application submission and responses from supplemental questions only. Resumes or cover letters are not accepted in place of completed application forms.
Responsibilities
Provide outreach, education, and technical assistance about recycling, solid waste, and sustainability/climate action in-person, by email or by phone. This community field work includes:
Direct assistance to businesses and multifamily communities about their programs and may include resource deliveries, site evaluations, and other technical assistance.
Outreach at local community events (including tabling and presentations)
Thoroughly track, detail and report on interactions and outcomes.
Respond to inquiries; investigate and resolve complaints by phone, email and in person; and represent Beaverton in informational and operational roles.
Create a positive experience for internal and external customers through professional and courteous behavior and creative problem resolution.
Participate in program planning including research, compiling information, preparing, and distributing materials; maintain databases and spreadsheets.
Ability to explain complex systems or situations to businesses, community members and/or haulers in understandable ways.
Provide back-up staffing for residential recycling and other general office needs including city mailroom other general office support, as needed.
Develop safe work habits and follow all required safety policies and procedures.
Ability to travel to sites using a program/city vehicle to provide on-site technical assistance to business and apartment communities throughout the city.
Create a workplace that promotes the organizational values of workplace diversity, equity and inclusion.
Assist in creating a positive and supportive work environment with a culture of teamwork and communication.
Actively promote an environment respectful of living and working in a multicultural society.
Perform duties outlined in the Support Specialist 2 classification and other duties as assigned.
Qualifications
Minimum Qualifications:
High school diploma or GED.
Three years of general office experience
Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
Ability to provide excellent customer service to residents and other local partners.
Valid driver's license and the ability to meet the city's driving standards
Ability to pass reference checks and satisfy the requirements of a background check.
Preferred Qualifications:
Associate or Bachelor's degree in environmental studies, communications or outreach related field.
Experience in a recycling/sustainability field or public outreach and education.
Knowledge of and experience working with the diverse and underrepresented communities. This experience is demonstrated by knowledge of the traditions, values, and customs of the community being served as well as the ability to identify specific examples of experience working with and building trust directly with individuals and families who identify with such communities.
Bilingual Competency in English and any of the following: Spanish or Arabic or Korean or Vietnamese or Chinese or Russian or Japanese, including speaking, reading and writing.
Ability to communicate effectively, both orally and in writing, with diverse customers, employees, contractors, other agencies, public officials, and the public.
Experience with software in the Microsoft Office Suite and Salesforce, or similar data management software.
The City of Beaverton is committed to supporting a culture of accountability, equity and inclusion for all, especially marginalized groups. We pledge to continue the ongoing, difficult and essential work needed to address institutional racism and historical inequities in all forms.
Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins.
It is widely stated—and supported by studies—that candidates, especially women, are less likely to apply for a job unless they believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.
Compensation
Wage Range: $21.17 - $28.36 hourly
Starting wage will be determined depending on relevant work experience as outlined in the Equal Pay Act. New hires who meet minimum requirements will start at step one. Higher steps within the posted salary range may be offered to those who have additional years of directly related experience to the position. In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.
Total Compensation Package and Benefits:
The city pays the full retirement contribution to PERS including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; provides a no-cost Public Transportation Pass (TriMet) and offers excellent health, dental, vision and life insurance coverage. Wellness programs and incentives, a Health Reimbursement Account (HRA) VEBA with 3% employer contributions, excellent paid time off accrual, PTO cash out options, an Employee Assistance Program (EAP) and bilingual pay premiums (contingent on department approval and passing a proficiency test provided by the city) are additional benefits the city offers to all regular employees.