Reclaim It Store Manager
$23-$25 per hour, commensurate with experience 35 hours per week including store retail hours:
Wed-Sun 12-5 (fall/winter) & Wed, Thu, Sun 12-5; Fri, Sat 12-6 (spring/summer) Paid sick leave, Paid personal leave, Oregon Saves retirement plan,
No medical benefits
Position Start Date: As soon as possible
Applications Due: Applications accepted until position filled.
Position Description
ReClaim It ("the store"- RCI) is a retail store operated by Cracked Pots, Inc., (CP) a non-profit environmental arts organization devoted to waste reduction. The store sells objects and materials rescued/diverted from the waste stream, to inspire people to reuse and reimagine them.
The Store Manager is responsible for overseeing all ReClaim It store operations, from obtaining materials, through sorting, cleaning, storing, pricing, display and sales of items. The Manager will work closely with all staff to ensure smooth store operations in both the front and back of the house. The store inventory changes daily based on gleanings and donations.
This position requires self-motivation, flexibility, initiative, problem solving and creativity. The Store Manager will need good communication and organizational skills, attention to detail, computer fluency, an outgoing personality, and a commitment to natural resource conservation. Ability to work as a team member a must.
The Store Manager will assume immediate responsibility for the store operations. This position reports directly to the Board of Directors.
Primary Duties & Responsibilities
Oversee all store operations by providing leadership, supervision, and direction to all store staff: Materials Manager, Communications Coordinator, Volunteer Coordinator, and Sales Associates
-including interns.
Coordinate with Volunteer Coordinator to:
• Ensure that retail floor is adequately staffed during open hours.
• Mentor all volunteers working in front of store.
• Provide all volunteers with a productive and positive experience.
• Provide sufficient volunteers for outside events (ie.holiday pop up) as needed.
Ensure that established pricing and cashiering policies and procedures are carried out by all staff and volunteers on a daily basis, Keep POS (point of sale) hardware and software in working order, and up to date. Ensure the cashier area is clean, functional, and that all cashiers are adequately trained.
Coordinate with Materials Manager to:
• Ensure smooth flow of "floor ready" priced merchandise from back to front.
• Identify surplus inventory and inappropriate/undesirable gleanings/donations.
• Identify sales trends and demand for certain gleaned or donated materials.
• Coordinate improvements to store layout and displays.
Keep merchandise displayed safely, with clearly marked prices - whether individually priced or bulk priced. Adjust prices on items as needed to keep items moving.
Make sure the store is safe to move about - clear aisles, no merchandise stacked precariously, and all items accessible to avoid risky actions. Monitor safety standards in all areas of the workplace, making sure volunteers/staff are adhering to best practices.
Ensure that all volunteers and staff are aware and mindful of the importance of honoring diversity, equity, and inclusion principles at all times - at the store and when representing ReClaim It. Hold all accountable if their behavior is inappropriate, offensive, or insensitive.
Confirm store sale days and other store events, and make sure Communications Coordinator is apprised.
Work cooperatively with Events committee in planning and supporting art events held outside the store.
Manage written and verbal communications:
Monitor the store email as well as the store voice mail on a daily basis, passing along messages as appropriate. Respond to emails/texts from the public, your supervisor, and other staff by next working day.
Establish and maintain a method for posting staff schedules in a timely manner to ensure full store coverage at all times.
Submit timesheet to your supervisor immediately after last working day of the month to ensure timely receipt of paycheck.
Provide written monthly store reports to the board.
Communicate and work cooperatively with staff to ensure everyone can contribute to the success of ReClaim It. Be flexible with different duties/tasks depending on need in an ever changing work environment.
Facilitate regular RCI staff meetings, attend RCI Committee meetings, and attend monthly Board meetings.
Responsible for all other tasks listed on the more detailed Employee Task List.
Report Structure
It is the intent of Employer that both Employee and Employer commit to open communication and clear task assignments. Employee will report directly to the Board of Directors. The above mentioned duties (or other tasks determined by the Board) will be directly assigned to the Store Manager.
Knowledge, Skills & Abilities:
The ideal candidate for this position will have:
• At least 3 years verifiable experience managing a retail environment.
At least 3 years verifiable experience in direct supervision of employees.
Experience working with a non profit; preferred but not required.
Excellent organizational and multi-tasking skills.
Experience in retail merchandise display.
Experience training, directing, and working with volunteers.
Experience with, or knowledge of, second hand/thrift store pricing and selling strategies.
Experience in developing "systems" and procedures for smooth store operations .
Excellent verbal and written communication skills.
Demonstrated computer literacy.
Experience with Point of Sale register software - Square.
Ability to think independently and problem solve when needed.
Commitment to demonstrating patience and courtesy with the public and volunteers.
Demonstrated commitment to recycling and reuse.
Familiarity with ReClaim It and its mission.
Capable of lifting up to 30 pounds on an ongoing basis and knowledgeable about safe practices for moving heavy or unwieldy furniture and items.
Capability and willingness to work in an environment that may include dirt, dust, and mold.
To Apply:
To be considered, please submit a cover letter and your resume to: apply@reclaimitpdx.org Reference "Store Manager" and (your Last Name).
Incomplete applications will not be considered.