Estate Store Manager (Tualatin) | Full-time
Position Title: Tualatin Enterprise Manager
Reports To: Enterprise Director
Supervises: Sales Assistant
Status: Full-Time, Non-Exempt, 37.5 hours per week (9:00am-5:00pm)
Salary: $22.00/hr; $42,900 annual
About Community Warehouse:
Community Warehouse (CW) is a nonprofit furniture bank that redistributes donated furniture and household goods to neighbors in need. Through two locations (Portland and Tualatin) and referrals from over 200 partner agencies, the Warehouse helps families and individuals turn their empty housing into comfy homes. Clients are able to pick out essential household items that help improve their quality of life at home. We also operate two Estate Stores that sell some donated items to support our mission and engage the community in shopping for a cause.
This is a unique opportunity to work alongside fun, dedicated, caring staff and volunteers for an outstanding nonprofit in the Portland area. Learn more about our mission and services in this
2-minute video! Community Warehouse has been rated one of the 100 Best Nonprofits to Work for in Oregon by Oregon Business Magazine for the past 6 years running.
Position Summary:
The Tualatin Enterprise Manager is the primary staff person responsible for the sales activities and daily operations of the Tualatin Community Warehouse Estate Store. Their focus will be on leading the curation and merchandising of donated merchandise in the store and online, meeting sales goals, and building relationships with customers. This position supervises, coordinates, and schedules Tualatin Estate Store staff and volunteers. The manager reports to the Enterprise Director and works closely with other Enterprise and Program staff in day-to-day operations to ensure successful store performance.
Essential Duties & Responsibilities:
Maximizes sales by providing excellent customer service. The Estate Store Manager spends a lot of their time on the floor interacting with customers.
Supervise, manage, support, motivate, and provide recognition to Enterprise staff and volunteers.
Develop and maintain relationships with Estate Store customers; actively engage with customers to communicate Community Warehouse’s mission.
Lead in cleaning, repairing, identifying, pricing, and moving/merchandising donated merchandise from the Program Department into the Estate Store.
Ensure dynamic, creative, and engaging merchandising standards.
Ensure organization policies and procedures are followed.
Maintain health and safety policies and procedures – especially in regards to current COVID-19 specific policies.
Support Enterprise Director in building a cohesive marketing strategy, consistent volunteer training materials, and other shared organizational infrastructure.
Support Enterprise Director with online sales. This includes coordination of Estate Store staff with providing social media assets, and reporting.
Serve as primary/secondary contact for special events within the store.
Track sales data and create reports as directed by the Enterprise Director.
Prepare Daily Sales Summary and deposits.
Work with supervisor to fill-in for staff vacations, absences, and/or sickness in both the Tualatin and Portland Estate Stores.
Participate in performance evaluations of this position as directed by the supervisor.
Other duties as assigned by the Enterprise Director.
Physical Demands*
Ability to sit or stand for extended periods
Keying/typing
Lifting between 50-75 lbs
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Preferred Skills and Experience:
The ideal candidate has a retail, customer service, and management background, with experience in antique/second-hand furniture and houseware sales, and merchandising. They are an excellent communicator and team player, a natural problem solver, adaptive to growth and change, and value working in a multicultural, inclusive, equity-focused environment.
Previous sales and display experience in a retail environment.
Staff supervision experience.
Experience with or knowledge of vintage, antique furniture and collectibles.
Second hand furniture and homewares merchandising experience.
Strong computer skills are a must.
Must have excellent time management, social skills, attention to detail, and a sense of humor.
This is a physically demanding position including standing, stooping, reaching overhead, climbing ladders, moving furniture; requires some heavy lifting up to 50 lbs. Accommodations available for people differently able.
Weekends required as well as some evenings.*
Commitment to the goals and mission of Community Warehouse.
Values a joyful work environment that embraces growth and change.
Community Warehouse adheres to a strict set of safety guidelines. Enterprise Manager must agree to and follow safety procedures, including wearing a mask when working onsite and public facing environments. For more information or questions about our safety guidelines, please don’t hesitate to inquire.
Benefits:
Life, health and dental insurance benefits will begin after the introductory period is over; on the first of the month following 30 days of hire date. Employee Assistance Programs (EAP) begin on the date of hire.
Employer-paid health, dental, and alternative health (massage, chiropractic, & acupuncture) premium benefits
Employer matches up to 3% in 401k retirement account
Life insurance
*Employer Assistance Programs: access to financial and legal advice through BPA Health, & access to nurses, dermatologists, mental health therapists through HealthiestYou app.
Vacations, holidays and flexible paid time off
One month paid sabbatical at 5-year tenure (in addition to PTO)
Training and professional development opportunities
10% employee discount at the Estate Stores
A culture of self-care and life balance
COVID-19 Working Conditions:
Community Warehouse has been designated as an essential service and as such, continues to employ staff working onsite at both Warehouses. This position is expected to work onsite to adequately complete job duties, including face to face interactions with volunteers, with some flexibility to work from home as agreed upon with the supervisor. All staff are required to have up-to-date COVID vaccinations/boosters.
Instructions on Applying:
To apply, please email your resume and cover letter to danit@communitywarehouse.org and write in the email subject line: Tualatin Estate Store Manager Application. We thank you for considering this employment opportunity!
Community Warehouse maintains a Non-discrimation Policy. As an equal Opportunity employer, we will not discriminate on the basis of race, color ore religion; sex, sexual orientation, gender identity or expression; disability; marital status; citizenship or nation or origin; or veteran status. We maintain this Policy of Non-Discrimation with respect to recruitment and hiring, promotion and compensation, and other terms, conditions and privileges of employment. We are dedicated to the development of a diverse workplace and, as such, we strongly encourage those who may contribute to this diversity to apply.
We believe by welcoming differences, encouraging new ideas, listening to and learning from each other, and providing opportunities for personal and professional enrichment, we are better able to serve our community.