Scalehouse Technician - Variable Hour
Salary
$20.55 Hourly
Location
Metro Transfer Stations, OR
Job Type
Variable Hour (formerly "temporary")
Department
Waste Prevention and Environmental Services
Job Number
2022-2013-WPES-G
Closing
Continuous
Position summary
This recruitment is open continuous and those interested are encouraged to apply without delay. Screening will be ongoing as applications are received.
Hello, we’re Metro! We strive to be an employer of choice by being human-centered, authentic and supporting a welcoming environment where all of our employees can thrive. We offer a highly competitive compensation and benefits program.
As the regional solid waste authority, Metro is responsible for ensuring the proper management of all solid waste – commonly known as garbage and recycling – generated in the region. Metro’s Waste Prevention and Environmental Services department (WPES) meets this responsibility in part by processing some of the region’s garbage and recycling. WPES is committed to leading with equity in everything we do. We are guided by the 2030 Regional Waste Plan, which focuses on advancing racial equity, reducing the environmental and health impacts of products, maintaining and improving our garbage and recycling system, and rectifying the historic and ongoing inequities of that system on communities of color and others in our region.
To learn more about Metro’s Transfer Stations, click to view this virtual video tour of Metro Central where you’ll see vehicles drive up to the Scalehouse and be weighed. You can also watch this live video feed of trash being processed at Metro South and this video that shows how we process hazardous waste at both the transfer stations.
Metro’s garbage and recycling disposal sites:
Metro Central Transfer Station, located at 6161 NW 61st Avenue in Portland
Metro Central is open from 8 a.m. to 5 p.m. and is 1.5 miles from the NW Yeon & 44th Trimet bus stop (ID 13637).
Metro South Transfer Station, located at 2001 Washington Street in Oregon City.
Metro South is open from 7 a.m. to 7 p.m.
Trimet’s 2000 Block Washington (ID 14047) bus stop is located just outside the entrance to Metro South.
As a variable-hour Scalehouse Technician, you will operate a computerized scaling system and perform cashier duties at a drive-up window for commercial drivers and residents who drop off garbage, yard trimmings, food waste, and recycling to Metro’s disposal sites. You will also provide information to customers and help to enforce Metro policy regarding solid waste disposal. This job is ideal for someone who has a flexible schedule, enjoys interacting with and serving the public, and wants to help make sure that Metro’s customers have a positive and safe experience.
As a Scalehouse Technician you will:
Greet customers who drive up to the Scalehouse
Perform cashiering duties, including collecting fees, processing cash and credit card payments, and issuing change and receipts to customers
Calculate waste drop-off fees based on Metro policy
Collect information from customers through the computerized scaling system to ensure accurate data for billing and Metro records. This information may include the size of their garbage load, the types of material they are dropping off (by codes) and volume of waste they are bringing in.
Provide information to the public about Metro’s policies on recycling, uncovered waste loads, and special types waste and fees
Use a computer and other general office equipment to perform duties
Ensure the Scalehouse site is adequately stocked with supplies
Complete paperwork associated with ordering and receiving Scalehouse supplies
Attributes for success:
Ability to establish respectful effective working relationships with other employees and the general public
Ability to provide high-quality customer service to a wide variety of customers
Ability to remain calm and productive in busy or stressful situations
Ability to operate two scalehouse windows during busy times
Good math skills and the ability to calculate/estimate quickly
Ability to make accurate change and balance cash
Excellent verbal communication skills
Basic computer skills and ability to learn software specific to Scalehouse operations
Ability to maintain electronic and physical records according to established procedures
Diversity and Inclusion: At Metro, we strive to hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum Qualifications:
High school diploma or G.E.D; AND
One year experience in a position requiring extensive interaction with the public; OR
Any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of the position.
Must be available to work most days and shifts, including weekends and all hours of operation
Working conditions:
Scalehouse Technicians work in in a small, kiosk-type buildings called a scalehouse. The scalehouse has drive-up windows, and Scalehouse Technicians are exposed to all types of weather at the open drive-up windows when serving customers. At the scalehouse, technicians serve customers in a wide variety of vehicles, including cars, trucks, and garbage vehicles. The environment can be loud and at times may smell of vehicle exhaust and garbage. Uniform clothing and any required protective equipment is provided.
This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation. Position requires frequent or continuous standing, fingering, reaching, sitting, bending, grasping, repetitive motions of the hands/wrists, handling and good general hearing. May also require occasional walking, feeling, and repetitive motions of the feet, kneeling, and lifting up to 35 pounds or carrying up to 15 pounds.
COVID-19 Vaccination Requirement:
Metro is committed to ensuring the health and safety for our employees and our community. As a part of this commitment, Metro has implemented a vaccine requirement policy for employees, paid and unpaid interns and volunteers.
Proof of full COVID-19 vaccination is considered a minimum qualification requirement for Metro job applicants and this proof will be requested during the hiring process. View: Metro COVID-19 Vaccination policy (Download PDF reader) (Download PDF reader)
If you require an accommodation under this policy for a medical condition or disability, or sincerely held religious belief, please email benefits.help@oregonmetro.gov.
If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.
Variable hour employees’ work schedules are determined by business needs; schedules may vary with no guaranteed minimum number of work hours.
This position is represented and non-exempt and represented by AFSCME 3580 and is classified as a Scalehouse Technician (Download PDF reader) (click to read the full classification). Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
SCREENING AND EVALUATION
The Application Packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
A completed online application
Responses to the supplemental questions
The Selection Process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.
Initial review of minimum qualifications
In-depth evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Testing/Assessments (if applicable)
Reference Check
Background, driving records check for finalist candidate (if applicable)
Additional Information
Additional Information Related to COVID-19: The health and safety of our employees and community is a top priority for Metro. Employees will be required to follow all Metro COVID-related policies and procedures, which may meet or exceed guidelines set forth by the CDC, Oregon Health Authority, and other federal, state and local jurisdictions. Learn more at oregonmetro.gov/COVID-19.
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570.
Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources 503-797-1570.
Public Employees Retirement System (PERS): Metro pays the employee and employer portion of the PERS contribution. New (LIUNA) employees will pay the employee portion of the PERS contribution.
Veterans' Preference: Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.