Communications Manager (Public Information Manager)
Salary
$83,325.00 - $145,808.00 Annually
Location
Remote - Full Time, OR
Job Type
Regular
Bureau
Bureau of Planning and Sustainability
Job Number
2021-00408
Closing
5/31/2021 11:59 PM Pacific
The Position
The City of Portland Bureau of Planning and Sustainability is seeking a Communications Manager to join the team.
The Communications Manager organizes and directs all communications planning, marketing, materials production, and media relations activities for the Bureau of Planning and Sustainability (BPS) with discretion and awareness of intergovernmental, community and equity issues. In coordination with the BPS Equity and Community Engagement teams, the Communications Manager is the top public information professional for the bureau, manages media relations; embeds all communications in an equity framework and ensures impactful communications across all bureau channels. The Communications Manager oversees a staff of five communications staff to carry out bureau-wide public information programs.
ROLES & RESPONSIBILITIES:
The Communications Manager is a motivating leader and manager to meet the unique communications and collateral needs of BPS projects and programs. They partner with program managers, creatives, and community engagement staff from initial brainstorming of concepts to planning and implementing campaigns that drive engagement and action.
The bureau leads with racial justice and centers equity in its work, and as such the Communications Manager works with the bureau's Equity Team to develop an equity lens and strategy for communications. The Communications Manager is responsible for holding team members accountable to ongoing equity literacy development so they are able to perform advanced equity analysis, develop tools and strategies necessary to address structural oppression in story-telling, and center the voices of community members who are most impacted by the bureau’s work.
The Communications Manager meets regularly with BPS Leadership and Management teams, as well as other City bureaus, to influence strategy and make decisions about messaging and coordinate communications across the City. They serve as a bureau spokesperson for media inquiries, to community partners, and when presenting to City Council with tact, diplomacy, and discretion.
The Communications Manager sets context, goals, purpose, and direction for the entire team, fostering an inclusive, communicative, and collaborative work environment, including leading daily and weekly project meetings. This position brings structure and process to a fluid environment, managing tight timelines, competing priorities, and multiple stakeholders. They oversee and help resolve project concerns in the day-to-day production of all of BPS' printed and digital brand marketing/communication materials. The Communications Manager leads an integrated team to generate ideas and help team members use their talents effectively. They manage internal client communications including project expectations, negotiations, and feedback.
The Communications Manager works with various staff to conceive and implement concepts, guidelines, and strategies in various creative projects; delegates projects among team members; and suggests improvements to ensure products and services adhere to bureau guidelines and the established specifications of the project. They stay abreast of the latest techniques and tools used in social media and marketing — ensuring team members have adequate resources and training.
Ideal Candidate Profile
The ideal candidate demonstrates an advanced equity analysis and understanding of tools and strategies to address structural oppression in communications. They possess strong strategic vision and focus and have in-depth communications and marketing skills to lead campaign development and content production through the entire project life-cycle: onboarding, planning, delivery, maintenance, and measurement. They are a seasoned communications professional who works collaboratively with writers, editors, designers, web developers, and social media. And they should be able to step into an increasingly high profile and influential role to help lead the bureau’s racial justice and equity initiatives.
About the Bureau
The Portland Bureau of Planning and Sustainability develops creative and practical solutions enhance Portland's livability, preserve distinctive places and plan for a resilient future. We are committed to advancing equity as a means of achieving prosperous, healthy, resilient communities. In collaboration with community partners, we provide; comprehensive land use, neighborhood, economic, historic and environmental planning, and urban design; policy and technical services to advance green building and a just transition to clean energy, waste prevention, composting and recycling, and a sustainable food system; policy to address climate change; policy, projects and outreach related to the Smart City PDX program and are responsible for administering the Portland Clean Energy Community Benefits Fund. https://www.portland.gov/bps
BPS values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with a broad range of individuals and diverse communities to apply. Although not required, BPS encourages candidates that can fluently speak more than one language to include that information in your resume. BPS offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment.
Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. BPS considers lived experience, and transferrable skills as qualifying unless an item is labeled as required. We are most interested in finding the best candidate for the job, and the candidate may be one who comes from a less traditional background, WE encourage you to apply.
City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.
Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.
Work Location
Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status. In the future, current positions classified as “full-time remote” could: 1) remain full-time remote, 2) become a remote/onsite mix, or 3) revert to full-time at a city work location.
To Qualify
Applicants must specifically address and demonstrate in their cover letter and résumé how their education, training, work experience, and/or lived experience, meets each of the following minimum qualifications:
Knowledge and experience applying the practices of communication programming management including development, implementation and measurement.
Experience and skill critically thinking and problem-solving, and making recommendations on complex community and intergovernmental relations, community relations, media relations, community outreach, and public affairs issues and strategies.
Experience communicating effectively, both verbally and in writing (correspondence, reports, studies and other written materials) including presenting information clearly, concisely and persuasively to the media and in public settings.
Demonstrated experience and understanding in anti-racism, cultural consciousness, and racial justice.
Ability to supervise a multicultural workforce, promote an anti-racist workplace environment, and apply equitable program practices to diverse and complex City services.
Knowledge and experience developing and implementing culturally conscious and competent communications with an equity lens.
The Recruitment Process
An evaluation of each applicant's training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
**PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**
Recruitment Timeline:
Posting: 5/17/21 – 5/31/21
Applications Reviewed: 6/1/21 - 6/7/21
Eligible List: week of 6/7/21
Selection Phase Begins: Tentatively mid June 2021
Job Offer: Tentatively early July 2021
**Timeline is approximate and subject to change without notice**
Application Instructions
Applicants must submit a professional résumé and a cover letter specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following application instructions:
Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications.
Your résumé should support the details described in your cover letter.
If you are requesting Veteran's Preference, as identified below, please describe in your cover letter and résumé any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.
Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.
ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.
Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.
Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass.
Questions about the application process?
John DiGrazia, Senior Recruiter
Bureau of Human Resources
John.DiGrazia@portlandoregon.gov
(503) 823-4034