Recycling Information Center Program Assistant
Salary $25.16 - $33.73 Hourly
Location Portland, OR
Job Type Full Time
Department Property and Environmental Services
Job Number 2019-6024-PES-RIC-2
Closing 12/13/2019 5:00 PM Pacific
Position summary
One full-time position is available. Schedule: Monday – Friday 8 a.m. – 5 p.m., with possible Saturday assignment upon occasion.
As a program assistant for the Recycling Information Center (RIC) you'll use your project management, technical expertise, and program coordination skills to support the program's business operations. You will work in partnership with a diverse team of Recycling Specialists and Outreach Educators. The teams provide waste prevention, recycling and disposal information via community outreach events, phone, email, social media, the web, television, radio, and print media.
At Metro, we hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
Application requirements
1) Electronic application, 2) resume and 3) responses to supplemental questions. Applicants may be asked to complete skills tests at Metro's office in Northeast Portland.
Essential Job Duties
An employee in this position must be able to perform all the essential job duties listed below with or without reasonable accommodation; however, this list is not intended to include all of the specific tasks which an employee in this position may be expected to perform.
Assists with project management (example projects: upgrade to the recycling information database and internal interface; upgrade to the garbage and recycling web section and find-a-recycler search tool; and development of a program resiliency plan)
Assists with the administration of CenturyLink Genesys call center system, the recycler/materials information database as well as various ad hoc databases.
Assists with design and generation of program analytic reports and dashboards.
Assists with technical research and report writing.
Assists project teams in applying an equity lens to information and education program services and resources.
Leads program development initiatives: developing program standards, process improvement mapping, work flow guides, training workshops, etc.
Acts as media and community outreach logistical coordinator.
Acts as program representative/liaison with internal departments, external stakeholders, local government partners, referral businesses and communities throughout the region.
Assists with acquisition and maintenance of program staff software and hardware needs.
Processes invoices and other accounting or budget data.
May coordinate and lead the work of assigned staff and volunteers.
This position is represented by AFSCME Local 3580 and is classified as a Program Assistant III (click to read the full classification). Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
Minimum Requirements
Three years of progressively responsible experience performing complex program administrative functions, AND
High school diploma or G.E.D.; OR
Any combination of education and experience that would provide the desired knowledge skills and ability required to perform the job
Preferred qualifications:
Experience managing and/or coordinating multifaceted projects
Advanced skills in MS Office Suite (Excel, Word, Visio)
Knowledge, skills and abilities
Knowledge of project management concepts and application.
Knowledge of database maintenance.
Knowledge of techniques and procedures used in gathering, evaluating and reporting information.
Knowledge of diversity, equity and inclusion concepts and application for diverse audiences.
Knowledge of interpersonal communication and public relations principles and techniques.
Skill in research and writing.
Skill in using a PC; advanced office software skills.
Ability to provide staff leadership and coaching.
Ability to apply strong time management and organizational skills.
Ability to work effectively as a team member.
Ability to effectively organize work and follow both written and oral direction.
Ability to communicate clearly and effectively with staff, the general public and partners.
Ability to monitor the work assignments of temporary staff, volunteers, students and staff participating in specific projects.
Ability to fulfill Metro's employee values of public service, excellence, teamwork, respect, innovation and sustainability.
Additional Information
Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570.
Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources (503) 797-1570.
Public Employees Retirement System (PERS): New employees will pay the employee portion of the PERS contribution.
Representation/classification: This position is represented by AFSCME 3580 and falls under the Program Assistant III classification.
Veterans' Preference: Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Criminal background check: In order to protect the well being of its employees, the public and agency assets, Metro may conduct criminal background checks on candidates selected for Metro positions. Criminal convictions do not necessarily preclude employment and will be considered on a case by case basis. A background check will only be conducted if you are selected as a finalist for a position. If selected as a finalist, you will be contacted by Human Resources prior to the initiation of a background check.
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
An Equal Opportunity/Affirmative Action Employer